The Shipping Cost Update!
over 4 years ago
– Thu, Sep 26, 2019 at 01:16:15 AM
Hi Everyone!
Mike Schiano of Airship Notebooks here with the shipping cost update for the Sketchnote Ideabooks. Sorry it took us some time to get this information to you, but figuring out international shipping rates and trying to balance things out to make it fair and cost effective for the backers took a little longer than we originally expected.
I contacted multiple fulfillment providers to compare prices and weigh the costs and benefits of each. We have chosen to go with Quartermaster Logistics, which some of you Superbackers might recognize from other Kickstarters. They have made a name for themselves in this age of crowdfunding fulfillment and they will help us ensure your pledge rewards make it to you. They will also work with us to handle 1st Line Customer Support for the duration of the campaign (answering questions related to shipping, tracking, etc.) so the shipping process is smooth and efficient.
Shipping Rate Table
Below is a table of the shipping rates for each region. The rates are based on:
- The regions we are able to ship to based on the number of backers in each region.
- The weight and volume of each shipment, which is why we provide separate shipping estimates for the 1-pack, 3-pack, 6-pack and 12-pack.
All prices are provided in United States Dollars. If you end up adding more items after the campaign via Backerkit, that will adjust these shipping estimates. These are only estimates and are subject to change, though we are hoping that they will be as close to the actual rates as possible.
US Rates are only for the contiguous lower 48 states. If you are located in Alaska, Hawaii, or Military/APO territories, please feel free to contact us and we’ll get those shipping rates calculated for you ASAP.
EU & UK Includes: United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Rest of Asia Includes: Japan, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam
Rest of the World Includes: Any country not listed above.
We will have Customs Friendly Shipping to US, Canada, EU/UK, Australia, and China backers. If you are not part of these regions, there may be customs fees associated with shipping to your country that you will need to pay. This is described more in the campaign description (scroll to the bottom) and in the FAQs.
Other Notes
Please know that we have absorbed as much of the shipping costs as we possibly can while still offering the Sketchnote Ideabooks to you at such Backer-discounted rates through Kickstarter.
Does that mean we are paying for a little part of your shipping costs because we love our Backers?
Yes. Yes it does.
If you have any questions at all, please feel free to leave them in the comments below, or send us an email at [email protected]. You can also feel free to message Mike about it through Kickstarter, but anything shipping related he will just send to me, so sending an email or leaving a comment below will get you an answer faster.
Have a wonderful day!
- Mike Schiano